How do I open the Stainless Steel Box?
To open the box/release the vacuum, pull the valve upwards. Then separate the lid from the box by pulling at a corner/short side. Please be careful when the box contains liquids.

Is the Stainless Steel Box leak proof?
Yes, the Stainless Steel Box is leak proof. To ensure the box is locked & sealed properly, check that the edges of the base and silicone seal on the lid are clean and dry. Firmly push the lid down on all sides and then press the valve down. Secure the box with the silicone strap. WARNING – Allow hot foods to cool first before transporting, as otherwise the box could leak.

Is the Stainless Steel Box microwave safe?
WARNING: Do not use in the microwave.

Is the Stainless Steel Box oven safe?
Yes, the base is oven safe; however the lid is not and please note that using the box in the oven could cause discolouration.

Is the Stainless Steel box freezer safe?
Yes, the box is freezer safe for food storage.

Is the Stainless Steel Box dishwasher safe?
The Steel box base, the fork and slider-divider are dishwasher safe. Please ensure you always wash the lid and strap by hand only. IMPORTANT: Do not use bleach, cleaners containing chlorine, abrasive cleaners or scrubbers on any part of the box as they may dull the finish.